Remote Support
Troubleshooting for supported computers, applications, Microsoft 365 and configuration issues without waiting for an onsite visit.
Client Support
Need help with your business IT?
Start here for technical support with supported computers, Microsoft 365, servers, networking and other business systems.
Start with the issue
Tell us what is happening and where.
The more context we have, the faster we can determine whether the issue should be handled remotely, onsite or escalated into deeper infrastructure troubleshooting.
Support is focused on business systems and supported client environments.
Before contacting support
A few details help us get started faster.
When possible, include the affected user, device or system, what you were trying to do, and any error message you saw.
01
Who is affected?
02
Which computer or system?
03
What happened?
04
When did it start?
05
Any error message?
Business systems
Support across the environment.
Support often begins with a user issue, but the cause may live somewhere else in the environment.
Workstations
Windows computers and supported business software
Microsoft 365
Email, Teams, OneDrive, SharePoint and identity
Servers
Windows Server, virtualization and related systems
Networks
Connectivity, wireless, VPN and infrastructure
Security
Endpoint, email and access-related issues
Looking for service details?
Remote & Onsite Support
See how remote support, onsite service and escalation fit into our broader business support offering.
Need assistance?
Contact Compro Computers.
Give us the details of the problem and we can determine the appropriate support path.